Fast & Reliable Island-Wide Shipping
As a leading retailer of LTA-approved e-bikes in Singapore, we take pride in offering one of the fastest and most reliable delivery services on the island, often getting your e-bike to you in as little as 24 hours. Our friendly logistics team ensures a smooth, door-to-door delivery experience so you can start your ride with zero hassle.
We aim to make every delivery as quick, free, and convenient as possible.
Once your order is confirmed, our logistics team gets to work immediately. We deliver e-mobility devices within 1–2 working days via Lalamove or our own logistics fleet, ensuring your order arrives quickly and securely.
For accessories, spare parts, and smaller items, delivery typically takes 3–7 working days via SingPost or NinjaVan, depending on your location and order size.
Enjoy free doorstep delivery across Singapore with no hidden fees or extra charges. The price you see is the price you pay — every product is shipped directly to your address without additional delivery costs.
From our store to your doorstep, each product is professionally packed and handled to ensure it arrives in perfect condition. For e-mobility devices, basic setup assistance is included so your ride is ready upon arrival.
We deliver everything you need — from e-bikes and e-scooters to helmets, batteries, chargers, and spare parts — right to your door.
EkoLife provides full island-wide coverage.
Whether you are in Jurong, Ang Mo Kio, Tampines, or Katong, your order will reach you safely and on time.
Currently, we only deliver within Singapore and do not offer international shipping. By focusing locally, we ensure maximum speed, reliability, and service quality for every customer.
You don’t need to worry about hidden costs — standard delivery is completely free across Singapore.
The listed price already includes doorstep delivery.
Free delivery also applies to most accessories and spare parts, with only small or low-value items possibly incurring a minimal handling fee.
Your satisfaction is our top priority. In the unlikely event of an issue, we’ll ensure a quick and fair resolution.
Reach out to our customer support team with your order details to initiate a return request.
For voluntary returns, shipping costs are borne by the customer. We recommend using trackable or insured shipping.
Once your return is received, our team will inspect the item to ensure it meets return conditions.
After approval, your refund will be processed to the original payment method within a few business days.
If your order arrives damaged, defective, or incorrect, please contact us immediately. We’ll arrange a replacement or repair at no extra cost.
You may return unused items in their original condition and packaging within 7 days of purchase.
At EkoLife, we stand behind every product we deliver — because your trust and riding experience matter most.
For more detailed information, you can contact us directly.
