Ebike Servicing

We accept various payment methods, including credit/debit cards, online payments, and cash, making it convenient for you to pay for your e-bike servicing.

Yes, our technicians are trained to service all major ebike brands. We have the expertise and parts to handle a wide range of models and manufacturers. Some parts may require pre-ordering; so check-in with us!

Yes, Ekolife offers a 1 month warranty on parts replaced during your ebike servicing against parts manufacturing defect and labour workmanship only.

The Replacement Package is ideal to be done before your ebike starts showing symptoms. Generally rule of thumb will be when you are at about 800km mileage.

Regular servicing, even if your bike seems fine, can prevent future issues and extend its lifespan.

If your ebike breaks down, contact our team at Eko Life. We offer emergency ebike repair services and can reschedule your servicing to address the issue promptly.

Yes, you are recommended to book your ebike servicing packages appointment online through our Whatsapp to reduce waiting time in store.

The duration of the service depends on the package you choose. The Re-align Package usually takes only 20minutes, while the Replacement Package may take up to 75 minutes.

Yes, you should definitely do it! The Eko Wheel-points is designed for our riders to be encouraged to do preventive ebike servicing as it will reduce your ebike down time and need for a repair.

It’s recommended to service your ebike every 3 to 6 months, depending on your usage and riding conditions, to maintain optimal performance and safety.

While ebike tyre change is part of ebike servicing; it is however not the entire ebike servicing. Most riders change ebike tyres when it is punctured or when they realise there is no longer good traction but by the time it happens; the chances are the brake pads have also damaged the disc rotor if not being attended to timely.