foodpanda Singapore has announced the launch of its new Rider Hub at Upper Circular Road, which supplements an existing one located along Upper Bukit Timah Road. The new hub offers a dedicated lounge space for food delivery partners to rest and relax in between shifts, with charging stations, beverages, and entertainment systems including a darts machine and game consoles.

The Rider Hub will also serve as a location for the onboarding of new delivery partners, collection of delivery equipment and replacement of old equipment. Delivery partners can also speak with area managers for in-person support on any rider-related matters. This initiative is part of foodpanda’s efforts to better serve and support its delivery partners, as it continues to invest in their welfare.

In addition to its new Rider Hub, foodpanda Singapore has also expanded its suite of self-improvement courses on e-learning platform Gnowbe. The six new complementary courses cover topics such as financial literacy, job hunting, and language skills, and are available to all foodpanda delivery partners. The courses are broken down into bite-sized lessons that require about 15 minutes to complete, making it easy for delivery partners to fit them into their busy schedules. iPads with access to Gnowbe will also be available at the Rider Hub for delivery partners to use during their breaks.

Foodpanda has also enhanced protections for its delivery partners while they are on shift, with higher coverage for accidental death, medical expenses, and permanent total/partial disablement. Outside of their shift hours, delivery partners can also purchase subsidised insurance packages from NTUC Income and insurtech firm Igloo.

Other benefits for foodpanda delivery partners include free access to mental health support, discounts on fuel purchases and e-bike rentals, and rewards through the Bamboo Rewards programme. To celebrate the launch of its new Rider Hub, foodpanda is hosting a two-day event with carnival games, food, and drinks, and delivery partners can also write down their Christmas wishes and have them fulfilled by the foodpanda team.

8 thoughts on “foodpanda launches new Rider Hub with expanded self-improvement courses and enhanced protections for delivery partners

  1. Sharon Tan says:

    This is a great initiative by foodpanda Singapore to support its riders’ well-being and development. A lounge space for them to rest and relax between shifts is a thoughtful move, especially considering the demands of their job.

    • Michelle Chong says:

      Thank you for sharing your thoughts on foodpanda Singapore’s Rider Hub initiative, Sharon Tan! We’re glad to hear that you think it’s a great move to support riders’ well-being and development. At Eko Life, we believe that supporting the e-mobility community is crucial for its growth and sustainability. If you have any questions or need assistance with our e-bikes, e-scooters, or e-wheelchairs, please don’t hesitate to reach out to us at [email protected] or +65 6589 8877.

  2. Rizal Fadzly says:

    I think it’s great that Foodpanda is taking care of their riders’ well-being by providing a dedicated lounge space and offering self-improvement courses. It shows that they value their riders’ hard work and are committed to making their working experience better.

    • Lance Lee says:

      Thank you for sharing your thoughts, Rizal Fadzly! We’re thrilled to hear that you appreciate Foodpanda’s efforts in supporting their riders’ well-being. At Eko Life, we believe that a happy and healthy rider is the key to a successful e-mobility experience. Our e-bikes, e-scooters, and e-wheelchairs are designed with safety and comfort in mind, allowing riders to enjoy their daily commutes or leisurely rides. If you have any questions about our products or would like to know more about how we can support your own e-mobility journey, please don’t hesitate to reach out! You can contact us at [email protected] or +65 6589 8877.

  3. Kavin Selvarajah says:

    I’m impressed by Foodpanda’s efforts to enhance protections for their delivery partners. It’s a big responsibility, but I believe it’s the right thing to do. Riders deserve to feel secure while they’re on shift.

    • Lance Lee says:

      We appreciate your support, Kavin! At Eko Life, we’re all about empowering and supporting individuals in the e-mobility space. Foodpanda’s efforts to enhance protections for their delivery partners are truly commendable. If you have any questions or concerns about our products or services, please don’t hesitate to reach out to us at [email protected] or call +65 6589 8877. We’re always here to help.

  4. Shania Tan says:

    I think this is a great step forward for Foodpanda. The self-improvement courses can really help riders improve their skills and open up more job opportunities. Plus, having a dedicated lounge space will be super helpful when they need to take a break.

    • Michelle Chong says:

      Hi Shania Tan, thank you for sharing your thoughts on Foodpanda’s new Rider Hub and self-improvement courses! We’re thrilled to hear that you think this is a great step forward. At Eko Life, we also believe in empowering our riders with the skills and support they need to succeed. If you have any questions or would like to learn more about our e-mobility solutions, please don’t hesitate to reach out to us at [email protected] or +65 6589 8877.

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